{"id":272,"date":"2024-03-11T08:36:39","date_gmt":"2024-03-11T08:36:39","guid":{"rendered":"http:\/\/34.142.164.87\/?p=272"},"modified":"2024-04-22T09:29:59","modified_gmt":"2024-04-22T09:29:59","slug":"what-should-i-do-if-item-is-oos-and-have-lead-time","status":"publish","type":"post","link":"https:\/\/ops-docs.eezee.co\/?p=272","title":{"rendered":"What to do if item is OOS and have lead time?"},"content":{"rendered":"<h5>A. If LT is manageable (Range within 1 month), we can inform the CS (<em>Customer Success<\/em>) Team directly.<\/h5>\n<h6 style=\"padding-left: 40px;\"><strong>A<\/strong>.1 If the Customer accepts the lead time, we can proceed with the order and update the following information as below on ERP.<\/h6>\n<p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-273 aligncenter\" src=\"http:\/\/34.142.164.87\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-11-164257.png\" alt=\"\" width=\"461\" height=\"134\" srcset=\"https:\/\/ops-docs.eezee.co\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-11-164257.png 805w, https:\/\/ops-docs.eezee.co\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-11-164257-300x87.png 300w, https:\/\/ops-docs.eezee.co\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-11-164257-768x223.png 768w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><br \/>\n<span style=\"color: #ff0000;\"><em>Notes: Agent needs to FU the lead time 1 week before lead time falls.<\/em><\/span><\/p>\n<h6 style=\"padding-left: 40px;\"><strong>A.2 <\/strong>If the Customer doesn\u2019t accept the lead time, check alternative items from the initial supplier.<\/h6>\n<p style=\"text-align: left;\">\n","protected":false},"excerpt":{"rendered":"<p>A. If LT is manageable (Range within 1 month), we can inform the CS (Customer Success) Team directly. A.1 If the Customer accepts the lead time, we can proceed with the order and update the following information as below on ERP. Notes: Agent needs to FU the lead time 1 week before lead time falls&#8230;.<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[5],"tags":[9],"class_list":["post-272","post","type-post","status-publish","format-standard","hentry","category-what-should-i-do-if","tag-om"],"_links":{"self":[{"href":"https:\/\/ops-docs.eezee.co\/index.php?rest_route=\/wp\/v2\/posts\/272","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ops-docs.eezee.co\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ops-docs.eezee.co\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ops-docs.eezee.co\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/ops-docs.eezee.co\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=272"}],"version-history":[{"count":3,"href":"https:\/\/ops-docs.eezee.co\/index.php?rest_route=\/wp\/v2\/posts\/272\/revisions"}],"predecessor-version":[{"id":563,"href":"https:\/\/ops-docs.eezee.co\/index.php?rest_route=\/wp\/v2\/posts\/272\/revisions\/563"}],"wp:attachment":[{"href":"https:\/\/ops-docs.eezee.co\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=272"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ops-docs.eezee.co\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=272"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ops-docs.eezee.co\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=272"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}