{"id":333,"date":"2024-03-18T01:20:31","date_gmt":"2024-03-18T01:20:31","guid":{"rendered":"http:\/\/34.142.164.87\/?p=333"},"modified":"2024-04-29T07:58:43","modified_gmt":"2024-04-29T07:58:43","slug":"what-to-do-if-theres-failed-collection-due-to-incorrect-pu-arrangement-e-g-supplier-sends-to-eezee-customer-but-its-assigned-to-external-a","status":"publish","type":"post","link":"https:\/\/ops-docs.eezee.co\/?p=333","title":{"rendered":"What to do if there&#8217;s failed collection due to incorrect PU arrangement (E.g: Supplier sends to Eezee\/Customer, but it\u2019s assigned to \u201cExternal A\u201d"},"content":{"rendered":"<h5>A. Check if LF (<em>Logistic and Fulfillment<\/em>) or Customer has received it on their end.<\/h5>\n<h6 style=\"padding-left: 40px;\">A.1 If the supplier sends &#8211; Eezee WH (<em><strong>Warehouse<\/strong><\/em>).<\/h6>\n<p style=\"padding-left: 40px;\">The agent to confirm to LF (<em><strong>Logistic and Fulfillment<\/strong><\/em>) if we have received the item at WH (<em><strong>Warehouse<\/strong><\/em>).<\/p>\n<h6 style=\"padding-left: 40px;\">A.2 If the supplier sends &#8211; Customer.<\/h6>\n<p style=\"padding-left: 40px;\">The agent to confirm to CS (<em><strong>Customer Success<\/strong><\/em>) if the customer has received it on their end.<\/p>\n<h5>B. Shift External A to correct PU (<em><strong>Pick Up<\/strong><\/em>) order arrangement (E.g: Shift External A to Supplier send \u2013 Eezee \/ Supplier send \u2013 Cust)<\/h5>\n","protected":false},"excerpt":{"rendered":"<p>A. Check if LF (Logistic and Fulfillment) or Customer has received it on their end. A.1 If the supplier sends &#8211; Eezee WH (Warehouse). The agent to confirm to LF (Logistic and Fulfillment) if we have received the item at WH (Warehouse). A.2 If the supplier sends &#8211; Customer. The agent to confirm to CS&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[5],"tags":[9],"class_list":["post-333","post","type-post","status-publish","format-standard","hentry","category-what-should-i-do-if","tag-om"],"_links":{"self":[{"href":"https:\/\/ops-docs.eezee.co\/index.php?rest_route=\/wp\/v2\/posts\/333","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ops-docs.eezee.co\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ops-docs.eezee.co\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ops-docs.eezee.co\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/ops-docs.eezee.co\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=333"}],"version-history":[{"count":4,"href":"https:\/\/ops-docs.eezee.co\/index.php?rest_route=\/wp\/v2\/posts\/333\/revisions"}],"predecessor-version":[{"id":574,"href":"https:\/\/ops-docs.eezee.co\/index.php?rest_route=\/wp\/v2\/posts\/333\/revisions\/574"}],"wp:attachment":[{"href":"https:\/\/ops-docs.eezee.co\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=333"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ops-docs.eezee.co\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=333"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ops-docs.eezee.co\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=333"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}