PO Approval Policy

Once the PO is created in the ERP system, we will need to wait for approval before we can email to our suppliers. Below, please find the approvers :   < SGD 500 – Nidia > SGD 501 – Yasmeen > SGD 10,000 – Darius Standalone PO (Not related to any SO) for Eezee Ex-Stock…

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Price Increment Policy

If the Agent encounters a price increment to the SO (Sales Order). Please do the following things below: A. Direct Inform Category Management. Source from alternative Supplier – Max to 3 Suppliers. Provide GP (Gross Profit) Order Calculation in Excel Sheet to Yasmeen (Regardless if loss or not) – Inform which suppliers you’ve sourced Click…

Escalation Policy

Escalation Policy for Eezee Operations Objective: The escalation policy is designed to efficiently address and resolve issues that arise within the Eezee e-commerce marketplace, particularly focusing on scenarios involving out-of-stock items, long lead times, and end-of-life products. Escalation Procedure: Initial Notification: Upon identification of an issue related to an order, the team lead responsible for…