- The agent to confirm the collection date to the supplier.
- Re-arrange the collection by reschedule the Pick Up orders.
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How to Request Uploading to PIMs?
Before raise the ticket to PIMs, make sure item information is stored on the sourcing tools. Click here to find out how to Add Item to Sourcing Tools
What to do if there’s failed collection due to 3PL mistake (E.g: 3PL doesn’t read collection instructions)
The agent to inform LF (Logistic and Fulfillment) that 3PL (3rd Party Line) is not following collection instructions. The agent to re-arrange the collection by rescheduling Pick Up orders on ERP.
How to Upload Invoice?
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A. Go to ‘Purchase’, click ‘Purchase Orders’, search the PO (Purchase Order) Reference, and click the PO#. B. Tick the check box beside the Item Description. Then, click “Copy To A/P Invoice“. C. Make sure that the ‘Payment Terms‘, ‘Total Amount’ on the ‘Tax Invoice’ from the supplier, and A/P Invoice Summary are tallied. Click…
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ERPSoftware system to process orders from Quotation to creating Sales Order to creating Purchase Order. Below are the feature that OM will usually use: ERP – Sales Order Page ERP – Purchase Order Page ERP – A/P Invoices Page ERP – Pickup Orders Page ERP – Delivery Orders Page Sourcing ToolsSystem for OM to do…
What to do if there’s failed collection due to PA not being ready (COD Term Supplier)?
Send the PA (Payment Advice) to the supplier and confirm the collection date. Re-arrange the collection by rescheduling the Pick Up orders on ERP.
What to do if there’s price increment to the Order?
A. Direct Supplier Negotiate with the supplier to maintain the old pricing. A.1 If the supplier is unable to maintain the old pricing, will need to refer to escalation policy. Click here to see the Escalation Policy A.2 If the supplier can’t be negotiated. The agent needs to do some sourcing. Click here to see how…