1. Mark Up When you sourced an item from a supplier and are required to upload it to the Eezee Listing. You need to mark up the Cost Price from the Supplier. The formula to mark up Cost Price should be the below: – To Mark Up 5% : CP / 0.95 – To Mark…
Once the PO is created in the ERP system, we will need to wait for approval before we can email to our suppliers. Below, please find the approvers : < SGD 500 – Nidia > SGD 501 – Yasmeen > SGD 10,000 – Darius Standalone PO (Not related to any SO) for Eezee Ex-Stock…
A. If the supplier does not reply to our e-mail within 8 working hours. A.1 For Direct Seller Order Agent to follow up by call and inform the Category Management Team. A.2 For ETH order Follow up with the team lead. B. If the supplier is not responding to both email and call within the…
A. Check if the Eezee Ex-Stock item is under the Eezee ex-stock list. Click here to see the Eezee ex-stock list. A.1 If yes, inform the team lead to purchase the item. A.2 If not, check the initial supplier with the LF (Logistic and Fulfillment) team. – Process the order accordingly by sending the PO…
A. Supplier’s Fault (The Supplier doesn’t send us the invoice yet). Check with the supplier if they can process the order first and wait until the next payment cycle for the invoice to be paid. A.1 If the supplier is unable to wait for the next payment cycle. – Inform finance to process the payment…
The agent to inform LF (Logistic and Fulfillment) that 3PL (3rd Party Line) is not following collection instructions. The agent to re-arrange the collection by rescheduling Pick Up orders on ERP.
A. Check if LF (Logistic and Fulfillment) or Customer has received it on their end. A.1 If the supplier sends – Eezee WH (Warehouse). The agent to confirm to LF (Logistic and Fulfillment) if we have received the item at WH (Warehouse). A.2 If the supplier sends – Customer. The agent to confirm to CS…
The agent to confirm the collection date to the supplier. Re-arrange the collection by reschedule the Pick Up orders.
Send the PA (Payment Advice) to the supplier and confirm the collection date. Re-arrange the collection by rescheduling the Pick Up orders on ERP.
A. Check with the supplier because the attempted collection failed and check whether the supplier can deliver to Eezee WH (Warehouse) FOC (Free of Charge). A.1 If the supplier can deliver to Eezee WH (Warehouse) Shift the PU under Supplier send – Eezee. A.2 If the supplier is unable to deliver to Eezee WH Check…